bakery-ia/frontend/src/locales/en/help.json

{
  "helpCenter": {
    "title": "How Can We Help You Today?",
    "subtitle": "Help Center",
    "searchPlaceholder": "Search help... (eg: how do I import data?)",
    "description": "Find quick answers, complete guides and direct contact with our team",
    "categoriesTitle": "Browse by Category",
    "categoriesSubtitle": "Find what you need faster",
    "faqTitle": "Frequently Asked Questions",
    "faqResultsCount_one": "{{count}} answer",
    "faqResultsCount_other": "{{count}} answers",
    "faqFound": "found",
    "noResultsTitle": "No results found for",
    "noResultsAction": "Contact support",
    "contactTitle": "Can't Find What You're Looking For?",
    "contactSubtitle": "Our team is here to help you",
    "contactHours": "Support Hours"
  },
  "docs": {
    "title": "Complete Guides to Master Bakery AI",
    "subtitle": "Documentation",
    "description": "Step-by-step tutorials, best practices and tricks to get the most out of the platform",
    "getStarted": "Get Started",
    "backToHelp": "Help Center",
    "sectionsTitle": "Sections",
    "videoTutorialsTitle": "Video Tutorials",
    "videoTutorialsSubtitle": "Learn by watching (coming soon)",
    "additionalResourcesTitle": "Additional Resources",
    "ctaTitle": "Ready to Get Started?",
    "ctaSubtitle": "Sign up for the pilot program and get 3 months free",
    "ctaButton": "Create Free Account",
    "articlesCount": "articles",
    "readTime": "min",
    "quickLinks": "Quick Links",
    "downloadPdf": "Download PDF",
    "contactSupport": "Contact Support",
    "glossary": "Glossary of Terms",
    "troubleshooting": "Troubleshooting",
    "bestPractices": "Best Practices"
  },
  "difficulty": {
    "beginner": "Beginner",
    "intermediate": "Intermediate",
    "advanced": "Advanced"
  },
  "categories": {
    "gettingStarted": {
      "title": "Getting Started",
      "description": "Set up your account and learn the basics"
    },
    "features": {
      "title": "Features",
      "description": "Complete guides on all features"
    },
    "analytics": {
      "title": "Analytics and Insights",
      "description": "Interpret data and AI insights"
    },
    "account": {
      "title": "Account Management",
      "description": "Manage your profile, team and settings"
    },
    "billing": {
      "title": "Billing and Plans",
      "description": "Information about pricing, payments and subscriptions"
    },
    "privacy": {
      "title": "Privacy and Security",
      "description": "GDPR, data security and compliance"
    }
  },
  "articles": {
    "gettingStarted": {
      "quickStart": {
        "title": "Quick Start Guide",
        "description": "Set up your Bakery AI account in just 10 minutes and start reducing waste",
        "readTime": "5"
      },
      "importData": {
        "title": "Import Historical Sales Data",
        "description": "Learn how to upload your sales history from Excel, CSV or your POS system",
        "readTime": "8"
      },
      "productsCatalog": {
        "title": "Configure Product Catalog",
        "description": "Create your catalog of products, recipes and ingredients for complete inventory management",
        "readTime": "6"
      },
      "firstPrediction": {
        "title": "Your First Demand Prediction",
        "description": "Understand how the system interprets and how to adjust predictions based on your experience",
        "readTime": "10"
      }
    },
    "features": {
      "demandForecasting": {
        "title": "AI Demand Forecasting",
        "description": "How the Prophet algorithm works and how to optimize prediction accuracy",
        "readTime": "12"
      },
      "productionPlanning": {
        "title": "Automated Production Planning",
        "description": "Optimize your daily baking with production plans automatically generated from forecasts",
        "readTime": "10"
      },
      "inventoryManagement": {
        "title": "Inventory Management and Stock Control",
        "description": "Complete control of ingredients with FIFO, low stock alerts and waste reduction",
        "readTime": "9"
      },
      "posIntegration": {
        "title": "Point of Sale (POS) and Sales Recording",
        "description": "Record sales manually or sync with your existing POS for more accurate predictions",
        "readTime": "8"
      },
      "wasteTracking": {
        "title": "Waste Tracking and Sustainability",
        "description": "Measure, analyze and reduce food waste to achieve zero waste goals",
        "readTime": "7"
      }
    },
    "analytics": {
      "dashboardOverview": {
        "title": "Dashboard and Main KPIs",
        "description": "Understand all key business metrics at a glance on the main dashboard",
        "readTime": "8"
      },
      "reports": {
        "title": "Custom Reports",
        "description": "Generate detailed reports on sales, production, costs and inventory exportable to Excel/PDF",
        "readTime": "10"
      },
      "aiInsights": {
        "title": "AI Insights and Automatic Recommendations",
        "description": "The system analyzes your data and gives you actionable recommendations to improve profitability",
        "readTime": "12"
      },
      "performanceMetrics": {
        "title": "Performance Metrics and Business KPIs",
        "description": "Key performance indicators to measure business health and make strategic decisions",
        "readTime": "15"
      }
    }
  },
  "faqs": [
    {
      "category": "general",
      "question": "What is Bakery AI and how does it work?",
      "answer": "Bakery AI is an intelligent management platform for bakeries. It uses artificial intelligence to predict demand for your products, optimize production, reduce waste and increase profitability."
    },
    {
      "category": "general",
      "question": "How long does it take to set up the system?",
      "answer": "Initial setup takes 10-15 minutes. You need to: 1) Create your account, 2) Upload your product catalog, 3) Import sales history (optional but recommended), 4) Configure basic preferences."
    },
    {
      "category": "pricing",
      "question": "How much does the pilot program cost?",
      "answer": "The pilot program is FREE for the first 3 months. After that, you pay only €49/month with a lifetime 20% discount (regular price: €79/month). No commitment contracts, cancel anytime."
    },
    {
      "category": "technical",
      "question": "How do I import my historical sales data?",
      "answer": "We accept various formats: Excel (.xlsx), CSV, or direct exports from your POS if compatible. The more history you provide (we recommend minimum 3 months), the more accurate the predictions."
    },
    {
      "category": "privacy",
      "question": "Where is my data stored?",
      "answer": "ALL your data is stored on servers physically located in Spain (Barcelona and Madrid), 100% GDPR compliant. We never share, sell or transfer your data outside the EU."
    }
  ],
  "contact": {
    "liveChat": {
      "title": "Live Chat",
      "description": "Immediate response from 9:00 to 21:00",
      "action": "Start Chat"
    },
    "email": {
      "title": "Email",
      "description": "Response in less than 4 hours",
      "action": "Send Email",
      "address": "soporte@panaderia-ia.com"
    },
    "documentation": {
      "title": "Documentation",
      "description": "Complete guides and tutorials",
      "action": "View Docs"
    },
    "hours": {
      "liveChat": "Monday to Friday 9:00 - 21:00, Saturdays 10:00 - 18:00",
      "email": "24/7 (response within 4 hours during business hours)",
      "phone": "Monday to Friday 10:00 - 19:00 (active customers only)"
    }
  },
  "resources": {
    "glossary": {
      "title": "Glossary of Terms",
      "description": "Definitions of key concepts and technical terminology",
      "action": "View Glossary"
    },
    "troubleshooting": {
      "title": "Troubleshooting",
      "description": "Common errors and how to solve them quickly",
      "action": "View Solutions"
    },
    "bestPractices": {
      "title": "Best Practices",
      "description": "Expert tips and advice to optimize your use",
      "action": "Read Tips"
    }
  }
}