546 lines
19 KiB
Python
546 lines
19 KiB
Python
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# ================================================================
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# services/notification/app/api/public_contact.py
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# ================================================================
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"""
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Public contact form API endpoints
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Handles contact, feedback, and prelaunch email submissions
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These endpoints are public (no authentication required)
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"""
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import structlog
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from fastapi import APIRouter, HTTPException, Request
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from pydantic import BaseModel, EmailStr, Field
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from typing import Optional, Literal
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from datetime import datetime
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from app.services.email_service import EmailService
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from app.core.config import settings
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logger = structlog.get_logger()
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router = APIRouter(prefix="/api/v1/public", tags=["public-contact"])
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# ================================================================
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# PYDANTIC MODELS
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# ================================================================
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class ContactFormRequest(BaseModel):
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"""Contact form submission request"""
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name: str = Field(..., min_length=2, max_length=100)
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email: EmailStr
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phone: Optional[str] = Field(None, max_length=20)
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bakery_name: Optional[str] = Field(None, max_length=100)
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type: Literal["general", "technical", "sales", "feedback"] = "general"
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subject: str = Field(..., min_length=5, max_length=200)
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message: str = Field(..., min_length=10, max_length=5000)
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class FeedbackFormRequest(BaseModel):
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"""Feedback form submission request"""
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name: str = Field(..., min_length=2, max_length=100)
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email: EmailStr
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category: Literal["suggestion", "bug", "feature", "praise", "complaint"]
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title: str = Field(..., min_length=5, max_length=200)
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description: str = Field(..., min_length=10, max_length=5000)
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rating: Optional[int] = Field(None, ge=1, le=5)
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class PrelaunchEmailRequest(BaseModel):
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"""Prelaunch email subscription request"""
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email: EmailStr
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class ContactFormResponse(BaseModel):
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"""Response for form submissions"""
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success: bool
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message: str
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# ================================================================
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# EMAIL TEMPLATES
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# ================================================================
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CONTACT_EMAIL_TEMPLATE_TEXT = """
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Nuevo mensaje de contacto recibido
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==============================================
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DATOS DEL CONTACTO
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==============================================
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Nombre: {name}
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Email: {email}
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Teléfono: {phone}
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Panadería: {bakery_name}
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Tipo de consulta: {type_label}
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==============================================
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ASUNTO
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==============================================
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{subject}
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==============================================
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MENSAJE
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==============================================
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{message}
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==============================================
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Recibido: {timestamp}
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"""
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CONTACT_EMAIL_TEMPLATE_HTML = """
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<!DOCTYPE html>
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<html>
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<head>
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<meta charset="utf-8">
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<style>
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body {{ font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif; margin: 0; padding: 0; background-color: #f5f5f5; }}
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.container {{ max-width: 600px; margin: 0 auto; background-color: #ffffff; }}
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.header {{ background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%); padding: 30px; text-align: center; }}
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.header h1 {{ color: white; margin: 0; font-size: 24px; }}
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.content {{ padding: 30px; }}
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.info-box {{ background-color: #fef3c7; border-left: 4px solid #f59e0b; padding: 15px; margin: 20px 0; }}
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.info-row {{ display: flex; margin-bottom: 10px; }}
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.info-label {{ font-weight: bold; color: #92400e; min-width: 120px; }}
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.info-value {{ color: #374151; }}
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.message-box {{ background-color: #f9fafb; border: 1px solid #e5e7eb; border-radius: 8px; padding: 20px; margin: 20px 0; }}
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.message-box h3 {{ color: #1f2937; margin-top: 0; }}
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.footer {{ background-color: #f3f4f6; padding: 20px; text-align: center; font-size: 12px; color: #6b7280; }}
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.type-badge {{ display: inline-block; padding: 4px 12px; border-radius: 20px; font-size: 12px; font-weight: bold; }}
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.type-general {{ background-color: #dbeafe; color: #1e40af; }}
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.type-technical {{ background-color: #fce7f3; color: #9d174d; }}
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.type-sales {{ background-color: #d1fae5; color: #065f46; }}
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.type-feedback {{ background-color: #e0e7ff; color: #3730a3; }}
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</style>
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</head>
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<body>
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<div class="container">
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<div class="header">
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<h1>Nuevo Mensaje de Contacto</h1>
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</div>
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<div class="content">
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<div class="info-box">
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<div class="info-row">
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<span class="info-label">Nombre:</span>
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<span class="info-value">{name}</span>
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</div>
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<div class="info-row">
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<span class="info-label">Email:</span>
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<span class="info-value"><a href="mailto:{email}">{email}</a></span>
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</div>
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<div class="info-row">
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<span class="info-label">Teléfono:</span>
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<span class="info-value">{phone}</span>
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</div>
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<div class="info-row">
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<span class="info-label">Panadería:</span>
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<span class="info-value">{bakery_name}</span>
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</div>
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<div class="info-row">
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<span class="info-label">Tipo:</span>
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<span class="info-value"><span class="type-badge type-{type}">{type_label}</span></span>
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</div>
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</div>
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<div class="message-box">
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<h3>{subject}</h3>
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<p style="white-space: pre-wrap; color: #374151;">{message}</p>
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</div>
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</div>
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<div class="footer">
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Recibido: {timestamp}<br>
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BakeWise - Sistema de Contacto
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</div>
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</div>
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</body>
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</html>
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"""
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FEEDBACK_EMAIL_TEMPLATE_TEXT = """
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Nuevo feedback recibido
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==============================================
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DATOS DEL USUARIO
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==============================================
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Nombre: {name}
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Email: {email}
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Categoría: {category_label}
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Valoración: {rating_display}
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==============================================
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TÍTULO
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==============================================
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{title}
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==============================================
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DESCRIPCIÓN
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==============================================
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{description}
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==============================================
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Recibido: {timestamp}
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"""
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FEEDBACK_EMAIL_TEMPLATE_HTML = """
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<!DOCTYPE html>
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<html>
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<head>
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<meta charset="utf-8">
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<style>
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body {{ font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif; margin: 0; padding: 0; background-color: #f5f5f5; }}
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.container {{ max-width: 600px; margin: 0 auto; background-color: #ffffff; }}
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.header {{ background: linear-gradient(135deg, #8b5cf6 0%, #6d28d9 100%); padding: 30px; text-align: center; }}
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.header h1 {{ color: white; margin: 0; font-size: 24px; }}
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.content {{ padding: 30px; }}
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.info-box {{ background-color: #ede9fe; border-left: 4px solid #8b5cf6; padding: 15px; margin: 20px 0; }}
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.info-row {{ display: flex; margin-bottom: 10px; }}
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.info-label {{ font-weight: bold; color: #5b21b6; min-width: 120px; }}
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.info-value {{ color: #374151; }}
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.message-box {{ background-color: #f9fafb; border: 1px solid #e5e7eb; border-radius: 8px; padding: 20px; margin: 20px 0; }}
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.message-box h3 {{ color: #1f2937; margin-top: 0; }}
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.footer {{ background-color: #f3f4f6; padding: 20px; text-align: center; font-size: 12px; color: #6b7280; }}
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.category-badge {{ display: inline-block; padding: 4px 12px; border-radius: 20px; font-size: 12px; font-weight: bold; }}
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.category-suggestion {{ background-color: #dbeafe; color: #1e40af; }}
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.category-bug {{ background-color: #fee2e2; color: #991b1b; }}
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.category-feature {{ background-color: #d1fae5; color: #065f46; }}
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.category-praise {{ background-color: #fef3c7; color: #92400e; }}
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.category-complaint {{ background-color: #fce7f3; color: #9d174d; }}
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.stars {{ color: #f59e0b; font-size: 18px; }}
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</style>
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</head>
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<body>
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<div class="container">
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<div class="header">
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<h1>Nuevo Feedback Recibido</h1>
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</div>
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<div class="content">
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<div class="info-box">
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<div class="info-row">
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<span class="info-label">Nombre:</span>
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<span class="info-value">{name}</span>
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</div>
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<div class="info-row">
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<span class="info-label">Email:</span>
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<span class="info-value"><a href="mailto:{email}">{email}</a></span>
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</div>
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<div class="info-row">
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<span class="info-label">Categoría:</span>
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<span class="info-value"><span class="category-badge category-{category}">{category_label}</span></span>
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</div>
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<div class="info-row">
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<span class="info-label">Valoración:</span>
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<span class="info-value stars">{rating_display}</span>
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</div>
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</div>
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<div class="message-box">
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<h3>{title}</h3>
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<p style="white-space: pre-wrap; color: #374151;">{description}</p>
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</div>
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</div>
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<div class="footer">
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Recibido: {timestamp}<br>
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BakeWise - Sistema de Feedback
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</div>
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</div>
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</body>
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</html>
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"""
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PRELAUNCH_EMAIL_TEMPLATE_TEXT = """
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Nueva suscripción de pre-lanzamiento
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==============================================
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NUEVO INTERESADO
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==============================================
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Email: {email}
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El usuario ha mostrado interés en BakeWise y quiere ser notificado cuando se lance oficialmente.
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==============================================
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Recibido: {timestamp}
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"""
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PRELAUNCH_EMAIL_TEMPLATE_HTML = """
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<!DOCTYPE html>
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<html>
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<head>
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<meta charset="utf-8">
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<style>
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body {{ font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif; margin: 0; padding: 0; background-color: #f5f5f5; }}
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.container {{ max-width: 600px; margin: 0 auto; background-color: #ffffff; }}
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.header {{ background: linear-gradient(135deg, #10b981 0%, #059669 100%); padding: 30px; text-align: center; }}
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.header h1 {{ color: white; margin: 0; font-size: 24px; }}
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.content {{ padding: 30px; text-align: center; }}
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.email-box {{ background-color: #d1fae5; border: 2px solid #10b981; border-radius: 12px; padding: 20px; margin: 20px 0; }}
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.email-box h2 {{ color: #065f46; margin: 0 0 10px 0; }}
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.email-box a {{ color: #059669; font-size: 18px; font-weight: bold; }}
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.footer {{ background-color: #f3f4f6; padding: 20px; text-align: center; font-size: 12px; color: #6b7280; }}
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.rocket {{ font-size: 48px; margin-bottom: 10px; }}
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</style>
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</head>
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<body>
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<div class="container">
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<div class="header">
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<h1>Nueva Suscripción Pre-Lanzamiento</h1>
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</div>
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<div class="content">
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<div class="rocket">🚀</div>
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<p style="color: #374151; font-size: 16px;">Un nuevo usuario quiere ser notificado del lanzamiento de BakeWise</p>
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<div class="email-box">
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<h2>Email del interesado:</h2>
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<a href="mailto:{email}">{email}</a>
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</div>
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<p style="color: #6b7280;">Añade este email a la lista de espera para el lanzamiento oficial.</p>
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</div>
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<div class="footer">
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Recibido: {timestamp}<br>
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BakeWise - Lista de Espera
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</div>
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</div>
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</body>
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</html>
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"""
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# ================================================================
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# HELPER FUNCTIONS
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# ================================================================
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def get_type_label(type_code: str) -> str:
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"""Get human-readable label for contact type"""
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labels = {
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"general": "Consulta General",
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"technical": "Soporte Técnico",
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"sales": "Ventas",
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"feedback": "Feedback"
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}
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return labels.get(type_code, type_code)
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def get_category_label(category: str) -> str:
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"""Get human-readable label for feedback category"""
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labels = {
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"suggestion": "Sugerencia",
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"bug": "Error/Bug",
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"feature": "Nueva Funcionalidad",
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"praise": "Elogio",
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"complaint": "Queja"
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}
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return labels.get(category, category)
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def get_rating_display(rating: Optional[int]) -> str:
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"""Convert rating to star display"""
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if rating is None:
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return "N/A"
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return "★" * rating + "☆" * (5 - rating)
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# ================================================================
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# API ENDPOINTS
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# ================================================================
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@router.post("/contact", response_model=ContactFormResponse)
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async def submit_contact_form(request: ContactFormRequest):
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"""
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Submit a contact form message.
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Sends an email to contact@bakewise.ai with the form data.
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"""
|
||
|
|
try:
|
||
|
|
email_service = EmailService()
|
||
|
|
|
||
|
|
timestamp = datetime.now().strftime("%d/%m/%Y %H:%M:%S")
|
||
|
|
type_label = get_type_label(request.type)
|
||
|
|
|
||
|
|
# Format email content
|
||
|
|
text_content = CONTACT_EMAIL_TEMPLATE_TEXT.format(
|
||
|
|
name=request.name,
|
||
|
|
email=request.email,
|
||
|
|
phone=request.phone or "No proporcionado",
|
||
|
|
bakery_name=request.bakery_name or "No proporcionado",
|
||
|
|
type=request.type,
|
||
|
|
type_label=type_label,
|
||
|
|
subject=request.subject,
|
||
|
|
message=request.message,
|
||
|
|
timestamp=timestamp
|
||
|
|
)
|
||
|
|
|
||
|
|
html_content = CONTACT_EMAIL_TEMPLATE_HTML.format(
|
||
|
|
name=request.name,
|
||
|
|
email=request.email,
|
||
|
|
phone=request.phone or "No proporcionado",
|
||
|
|
bakery_name=request.bakery_name or "No proporcionado",
|
||
|
|
type=request.type,
|
||
|
|
type_label=type_label,
|
||
|
|
subject=request.subject,
|
||
|
|
message=request.message,
|
||
|
|
timestamp=timestamp
|
||
|
|
)
|
||
|
|
|
||
|
|
# Send email to contact@bakewise.ai
|
||
|
|
success = await email_service.send_email(
|
||
|
|
to_email="contact@bakewise.ai",
|
||
|
|
subject=f"[{type_label}] {request.subject}",
|
||
|
|
text_content=text_content,
|
||
|
|
html_content=html_content,
|
||
|
|
reply_to=request.email
|
||
|
|
)
|
||
|
|
|
||
|
|
if success:
|
||
|
|
logger.info("Contact form submitted successfully",
|
||
|
|
from_email=request.email,
|
||
|
|
type=request.type,
|
||
|
|
subject=request.subject)
|
||
|
|
return ContactFormResponse(
|
||
|
|
success=True,
|
||
|
|
message="Mensaje enviado correctamente. Te responderemos pronto."
|
||
|
|
)
|
||
|
|
else:
|
||
|
|
logger.error("Failed to send contact form email",
|
||
|
|
from_email=request.email)
|
||
|
|
raise HTTPException(
|
||
|
|
status_code=500,
|
||
|
|
detail="Error al enviar el mensaje. Por favor, inténtalo de nuevo."
|
||
|
|
)
|
||
|
|
|
||
|
|
except HTTPException:
|
||
|
|
raise
|
||
|
|
except Exception as e:
|
||
|
|
logger.error("Contact form submission error", error=str(e))
|
||
|
|
raise HTTPException(
|
||
|
|
status_code=500,
|
||
|
|
detail="Error interno. Por favor, inténtalo más tarde."
|
||
|
|
)
|
||
|
|
|
||
|
|
|
||
|
|
@router.post("/feedback", response_model=ContactFormResponse)
|
||
|
|
async def submit_feedback_form(request: FeedbackFormRequest):
|
||
|
|
"""
|
||
|
|
Submit a feedback form.
|
||
|
|
Sends an email to contact@bakewise.ai with the feedback data.
|
||
|
|
"""
|
||
|
|
try:
|
||
|
|
email_service = EmailService()
|
||
|
|
|
||
|
|
timestamp = datetime.now().strftime("%d/%m/%Y %H:%M:%S")
|
||
|
|
category_label = get_category_label(request.category)
|
||
|
|
rating_display = get_rating_display(request.rating)
|
||
|
|
|
||
|
|
# Format email content
|
||
|
|
text_content = FEEDBACK_EMAIL_TEMPLATE_TEXT.format(
|
||
|
|
name=request.name,
|
||
|
|
email=request.email,
|
||
|
|
category=request.category,
|
||
|
|
category_label=category_label,
|
||
|
|
rating_display=rating_display,
|
||
|
|
title=request.title,
|
||
|
|
description=request.description,
|
||
|
|
timestamp=timestamp
|
||
|
|
)
|
||
|
|
|
||
|
|
html_content = FEEDBACK_EMAIL_TEMPLATE_HTML.format(
|
||
|
|
name=request.name,
|
||
|
|
email=request.email,
|
||
|
|
category=request.category,
|
||
|
|
category_label=category_label,
|
||
|
|
rating_display=rating_display,
|
||
|
|
title=request.title,
|
||
|
|
description=request.description,
|
||
|
|
timestamp=timestamp
|
||
|
|
)
|
||
|
|
|
||
|
|
# Send email to contact@bakewise.ai
|
||
|
|
success = await email_service.send_email(
|
||
|
|
to_email="contact@bakewise.ai",
|
||
|
|
subject=f"[Feedback - {category_label}] {request.title}",
|
||
|
|
text_content=text_content,
|
||
|
|
html_content=html_content,
|
||
|
|
reply_to=request.email
|
||
|
|
)
|
||
|
|
|
||
|
|
if success:
|
||
|
|
logger.info("Feedback form submitted successfully",
|
||
|
|
from_email=request.email,
|
||
|
|
category=request.category,
|
||
|
|
title=request.title)
|
||
|
|
return ContactFormResponse(
|
||
|
|
success=True,
|
||
|
|
message="Gracias por tu feedback. Lo revisaremos pronto."
|
||
|
|
)
|
||
|
|
else:
|
||
|
|
logger.error("Failed to send feedback form email",
|
||
|
|
from_email=request.email)
|
||
|
|
raise HTTPException(
|
||
|
|
status_code=500,
|
||
|
|
detail="Error al enviar el feedback. Por favor, inténtalo de nuevo."
|
||
|
|
)
|
||
|
|
|
||
|
|
except HTTPException:
|
||
|
|
raise
|
||
|
|
except Exception as e:
|
||
|
|
logger.error("Feedback form submission error", error=str(e))
|
||
|
|
raise HTTPException(
|
||
|
|
status_code=500,
|
||
|
|
detail="Error interno. Por favor, inténtalo más tarde."
|
||
|
|
)
|
||
|
|
|
||
|
|
|
||
|
|
@router.post("/prelaunch-subscribe", response_model=ContactFormResponse)
|
||
|
|
async def submit_prelaunch_email(request: PrelaunchEmailRequest):
|
||
|
|
"""
|
||
|
|
Submit a prelaunch email subscription.
|
||
|
|
Sends a notification email to contact@bakewise.ai.
|
||
|
|
"""
|
||
|
|
try:
|
||
|
|
email_service = EmailService()
|
||
|
|
|
||
|
|
timestamp = datetime.now().strftime("%d/%m/%Y %H:%M:%S")
|
||
|
|
|
||
|
|
# Format email content
|
||
|
|
text_content = PRELAUNCH_EMAIL_TEMPLATE_TEXT.format(
|
||
|
|
email=request.email,
|
||
|
|
timestamp=timestamp
|
||
|
|
)
|
||
|
|
|
||
|
|
html_content = PRELAUNCH_EMAIL_TEMPLATE_HTML.format(
|
||
|
|
email=request.email,
|
||
|
|
timestamp=timestamp
|
||
|
|
)
|
||
|
|
|
||
|
|
# Send email to contact@bakewise.ai
|
||
|
|
success = await email_service.send_email(
|
||
|
|
to_email="contact@bakewise.ai",
|
||
|
|
subject=f"[Pre-Lanzamiento] Nueva suscripción: {request.email}",
|
||
|
|
text_content=text_content,
|
||
|
|
html_content=html_content,
|
||
|
|
reply_to=request.email
|
||
|
|
)
|
||
|
|
|
||
|
|
if success:
|
||
|
|
logger.info("Prelaunch subscription submitted successfully",
|
||
|
|
email=request.email)
|
||
|
|
return ContactFormResponse(
|
||
|
|
success=True,
|
||
|
|
message="Te hemos apuntado a la lista de espera."
|
||
|
|
)
|
||
|
|
else:
|
||
|
|
logger.error("Failed to send prelaunch subscription email",
|
||
|
|
email=request.email)
|
||
|
|
raise HTTPException(
|
||
|
|
status_code=500,
|
||
|
|
detail="Error al registrar tu email. Por favor, inténtalo de nuevo."
|
||
|
|
)
|
||
|
|
|
||
|
|
except HTTPException:
|
||
|
|
raise
|
||
|
|
except Exception as e:
|
||
|
|
logger.error("Prelaunch subscription error", error=str(e))
|
||
|
|
raise HTTPException(
|
||
|
|
status_code=500,
|
||
|
|
detail="Error interno. Por favor, inténtalo más tarde."
|
||
|
|
)
|